Happy Hounds Pet Products Reviews

Excellent Customer Service: Happy Hounds is known for its responsive and helpful staff, who are passionate about providing good service.

Safe and Clean Facilities: The daycare is described as clean and well-thought out, with on-site staff available 24 hours a day to ensure the safety of the dogs.

Positive Impact on Dog Behavior: Many owners have reported a significant improvement in their dogs' behavior, such as reduced leash aggression and increased confidence.

Convenient and Accessible: The facility offers video feed streaming through a phone app, allowing owners to monitor their dogs' activities remotely.

Diverse and Friendly Staff: Happy Hounds hires a diverse group of people who love dogs, creating a friendly and welcoming environment.

Contractual Issues: Some owners have expressed concerns about the contract, which includes a clause that absolves the staff of responsibility for any issues with the dog, even if they neglect the dog.

Second-Hand Smoke Concerns: There have been reports of employees smoking near the dog play area, which is a significant concern for dog health.

Poor Management and Workplace Issues: Some former employees have reported poor management, lack of appreciation for staff, and stressful working conditions.

Inconsistent Experience: Some reviews mention indifferent staff and incidents of dog injuries, which can be a concern for pet owners.